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Do they fit completely over your ears or do they sit on top?

They are completely over ear.
What kind of hard drives is suitable for installation into TNAS?

TNAS can install 2.5 inch SATA hard drive, 3.5inch desktop SATA hard drive or 2.5 inch SSD. Since TNAS is kind of storage device that needs to work long hours, even work for 24 hours a day and seven days per week, so not all kinds of hard drives are suitable for TNAS because of high demand on hard drive, it is recommended to use dedicated NAS hard drive. Please visit the official website of TerraMaster to read the contents of Hard drive Compatibility to select a proper hard drive for TNAS.
What specifications is the power supply used by TNAS? Can I buy another one?

In order to avoid product damage, it is recommended that you use the original power supply. If you need to purchase another power supply, please contact our customer service staff.
Can the EXT 4 format hard drive I formatted on ubuntu or other Linux systems be used directly on TNAS?

No.
Can a hard drive used in other storage devices be installed into D2-310/D4-310/D4-300/D5-300 for use?
If you install an old hard drive used in other storage devices, the computer may not identify your old hard drive because RAID configuration for various storage devices is incompatible. If this happens, please install the hard drive to initialize and format it, then try again.
Can you tell me whether the brand and type of hard drive requires consistency when creating RAID?
It is recommended to use the same brand of the same type of hard drives when creating RAID.
What hard drives are supported by D2-310/D4-310/D4-300/D5-300?
The requirements of D2-310/D4-310/D4-300/D5-300 for hard drives is not high, so various types of SATA hard drives can be used, including 3.5 inch SATA II/III hard drives (WD Green, WD Red, WD Purple, WD Black, NAS disk, Enterprise disk, and others), 2.5 inch SATA II/III hard drives, and 2.5 inch SATA SSD. However, if it is required to create RAID, it is recommended to use the same brand and type of hard drive.
Does D2-310/D4-310/D4-300/D5-300 model support an 8TB hard drive?
Yes.
What computers can use D2-310/D4-310/D4-300/D5-300?
D2-310/D4-310/D4-300/D5-300 can be used with Mac, Windows, and Linux computers.
Can D2-310/D4-310/D4-300/D5-300 be used with Windows and Mac computers?

Yes, only when the hard drive is in ExFAT format. A hard drive in ExFAT format easily fails to read and write during abnormal operations. For example, you pull out the USB cable, remove the hard drive, and shut down the power suddenly before the product is ejected properly from the computer, and thus the hard drive may make an error where it can read but not write. Therefore, we do not recommend using ExFAT format. In order to avoid damage to the hard drive or loss of data when using ExFAT format, please be prudent in your operation to make sure RAID storage devices eject normally from the computer before you remove the USB cable and hard drive and shut down the power. If the above scenario happens, please try to reboot the device.

The hard drive can read but not write in Mac computers when it is formatted into NTFS.
Can D2-310/D4-310/D4-300/D5-300 install SATA III hard drives?
Yes.
Can D2-310/D4-310/D4-300/D5-300 install SATA III hard drives?
Yes.
Can D2-310/D4-310/D4-300/D5-300 install SATA III hard drives?
Yes.
Does D2-310/D4-310/D4-300/D5-300 support Plex?
D2-310/D4-310/D4-300/D5-300 can act as storage space for Plex multimedia server, but you will need to install Plex media server software on your computer.
Does D2-310/D4-310/D4-300/D5-300 come with backup software?
No.
Does D2-310/D4-310 come with RAID manager software for use in Windows or Mac computers?
No. D2-310/D4-310 does not need software for RAID setting.
Is D4-300/D5-300 equipped with RAID manager software for use in Windows or Mac computers?
Yes. D4-300/D5-300 is equipped with free TerraMaster RAID Manager setting software, with two versions for Windows and Mac.
Can hard drives of different capacities be installed in D2-310/D4-310/D4-300/D5-300?
Yes.
Can WD Purple be installed in D2-310/D4-310/D4-300/D5-300 to store video surveillance?
Yes.
Can we use Disk Utility to manage D2-310/D4-310/D4-300/D5-300?
Yes.
Can we use Disk Utility to manage D2-310/D4-310/D4-300/D5-300?
Yes.
Can we use Disk Utility to manage D2-310/D4-310/D4-300/D5-300?
Yes.
Is the USB of D2-310/D4-310/D4-300/D5-300 compatible with USB 3.0 or USB 2.0?
Yes.
Is the USB of D2-310/D4-310/D4-300/D5-300 compatible with USB 3.0 or USB 2.0?
Yes.
Why does the 32 bits Windows not recognize 6TB or 8TB hard drives that are installed in D2-310/D4-310/D4-300/D5-300?
It is because the 32 bits Windows does not support 6TB or 8TB hard drives. Please upgrade to 64 bits for your computer if you need to use 6TB or 8TB hard drives.
Does D5-300 support single hard drive used with data?
D5-300 does not support single hard drive. Single hard drive is recommended using TerraMaster D4-310 or D2-310.
Why can’t the HDD’s in tray 1 and 2 in the D5-300C be created RAID by other 3rd party software, but HDD’s in tray 3, 4 and 5 can?

The D5-300C has the RAID controller to control the RAID for HDD’s in tray 1 and 2. If these two HDD’s were created RAID by 3rd party software, the RAID controller would be incompatible with the one D5-300C already has. And as there is no RAID controller for the HDD’s in tray 3, 4 and 5, these three HDD’s are supported to use 3rd party software to create RAID.
Are hard drives employed in other storage devices compatible with D2-310/D4-310/D5-300C/D5-300?
In general, yes, but TerraMaster DAS may not be compatible with hard drives run on other devices because not all storage devices have the same RAID configuration. In such an event, the computer should be commanded to execute initialisation and formatting of the hard drives once these have been installed on the TerraMaster DAS device.
Why are hard drives installed on TerraMaster DAS not recognised by computers with Windows XP operating system?

This is likely caused by the fact that the hard drive installed on TerraMaster DAS has a capacity exceeding 2TB, which is unrecognised by Windows XP OS. If this is the case, another OS should be used. A 64-bit system is recommended for hard disks with large capacity, as hard drives with a capacity exceeding 6TB are not recognised by some 32-bit systems.
Does D2-310/D4-300/D5-30 require installation of an NAS hard drive?
The requirement of D2-310/D4-310/D4-300/D5-300 for hard drives is not high, so various types of SATA hard drives can be used, including 3.5 inch SATA II/III hard drives (WD Green, WD Red, WD Purple, WD Black, NAS disk, Enterprise disk, and others), 2.5 inch SATA II/III hard drives, and 2.5 inch SATA SSD. However, if it required to create RAID, it is recommended to use the same brand and type of hard drive.
Can I use a non-NAS hard drive in TNAS?

Yes. But this is the wrong choice! NAS takes 7 x 24 hours to work. To keep your data safe, be sure to use a hard drive designed specifically for NAS.
Can TNAS be used on both Mac and Windows PC?

TNAS is a networked storage device that connects to a computer device or mobile device via a network protocol, so users of either Mac, Windows PC, Linux, or Android and iOS mobile devices can use TNAS.
Is TNAS compatible with the DLNA protocol?

Yes.
Does TNAS support SSD cache? What kind of SSD should I choose?

Yes. Common SATA SSDs are eligible for use.
How can I use Apple TV to view multimedia files in TNAS?

It is recommended that you install a DLNA-enabled media player in Apple TV, use the player to connect TNAS and play multimedia in TNAS, such as VLC player.
Can I view and edit word / excel office documents online without having to download them to a computer?

Not for the time being. If you need to edit, please download it to your computer first.
Does TNAS support Time Machine?

TNAS supports Time Machine, and you can use TNAS as a data backup and multimedia server for your Mac.
Can I set up a mail server using TNAS?

Yes.
Can I install virtual machines in TNAS?

Not for the time being.
Does TNAS support VPN servers?

Yes, for some models.
Can TNAS be used as a USB external hard drive?

No. TNAS is a networked storage device that cannot transmit data directly to a computer via a USB interface. You need to transfer data over a network. The USB interface of TNAS is used only for external USB storage devices.
If TNAS fails, can I remove the hard drive and install it in another hard drive box to read the data?

No. The file system of TNAS is not recognized by other hard disk cartridges. You need another TNAS that works well to read the data on the hard disk.
Can I install an Apache server in TNAS?

Yes. Please go to the TOS Application Center to download the app.
If I have a set of RAID 1 array hard drives in an existing external hard drive enclosure, can we transfer them to TNAS without having to reformat the hard drive?

No, you can't. The hard disk newly added in the TNAS will be reformatted. Please back up the data in advance.
Can TNAS be used on Linux system computers?

Yes.
Does TNAS support iTunes server?

Yes.
Does TNAS support UPS?

Yes. Please check the rated power of TNAS on the official website before purchasing UPS.
Can I save the game to TNAS?

Yes. But your game needs to support storage to networked storage devices.
Does TNAS support Bitorrent downloads?

Yes. Please install Transmission in the TOS Application Center, which is an APP dedicated to downloading torrents.
Can TNAS be used as a storage device for surveillance cameras?

Yes. Since TOS does not have an app to manage surveillance for a while, it just stores the video stream sent by the camera.
Can the USB port of TNAS be connected to the printer?

No.
Can Docker Container run on TNAS?

Some models do, some donot. Please check the official specifications before you buy.
Which USB external storage device file formats does TNAS support?

The file formats for USB external storage devices can be FAT 32, NTFS, EXT 3, EXT 4.