Data Backup
Search FAQ
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Can we use D2-310/D4-310/D4-300/D5-300 as the backup of Mac Time Machine? Yes.
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Does D2-310/D4-310/D4-300/D5-300 come with backup software? No.
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Why are hard drives installed on TerraMaster DAS not recognised by computers with Windows XP operating system?
This is likely caused by the fact that the hard drive installed on TerraMaster DAS has a capacity exceeding 2TB, which is unrecognised by Windows XP OS. If this is the case, another OS should be used. A 64-bit system is recommended for hard disks with large capacity, as hard drives with a capacity exceeding 6TB are not recognised by some 32-bit systems.
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Why is the speed of data copying so slow when running TerraMaster DAS on a computer with Windows 10 OS?
The reason may be the lack of compatibility between the USB drive program on Windows 10 and the computer's USB hardware, causing data copying to be slow or become disrupted. The USB hardware drive program should be updated.
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If you want to copy files, use Windows Explorer and file manager in TOS, which copy speed?
Windows Explorer uses the samba file service, which is faster. Use Windows Explorer.
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Can I sync TNAS with my cloud drive?
Yes. You can install the Cloud Sync application in TOS to synchronize your Cloud Drive. Currently supported Cloud drive has Baidu Cloud, Dropbox, more Cloud Drives are in the update, please pay attention to the official update information.
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Can TNAS be used as a cloud disk and can I access it from anywhere using the internet?
Yes.
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Can I use TNAS to back up my iPhone, iPad and Mac mini?
Yes. You can use the TNAS mobile app to back up your iPhone and iPad, and Time Machine to back up your Mac mini.